Privacy Policies

Effective Date: 09-29-2024

1. Introduction

El Roi Homecare Services ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your personal data in connection with our homecare health services.

2. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, contact details, date of birth, and other identifiers necessary for providing our services.
Health Information: Medical history, health conditions, and treatment details relevant to delivering appropriate care.
Financial Information: Payment details and insurance information for billing and claims processing.
Usage Data: Information about your interactions with our website and services, such as IP address and browsing behavior.

3. How We Use Your Information

We use your information for the following purposes:

To Provide and Manage Services: Delivering personalized homecare and health services, including scheduling, billing, and care coordination.
To Communicate: Sending updates, responding to inquiries, and providing information about our services.
For Compliance: Meeting legal, regulatory, and insurance requirements.
To Improve Services: Analyzing data to enhance our offerings and address any issues.

4. How We Share Your Information

We may share your information in the following circumstances:

With Service Providers: Third-party vendors who assist us in delivering services (e.g., billing services, IT support) under strict confidentiality agreements.
For Legal Reasons: When required by law, to comply with legal obligations, or to protect our rights and safety.
With Your Consent: When you provide explicit consent to share your information for specific purposes.

5. Data Security

We implement a range of security measures to protect your personal information from unauthorized access, use, or disclosure. This includes encryption, secure servers, and regular security assessments.

6. Your Rights

You have the following rights regarding your personal data:

Access: Request access to the personal information we hold about you.
Correction: Request corrections to any inaccurate or incomplete data.
Deletion: Request deletion of your personal data, subject to legal and contractual obligations.
Opt-Out: Opt out of receiving marketing communications from us.

7. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance user experience and analyze website usage. You can manage cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

El Roi Homecare Services
Boston, MA
Boston MA Office : +1 617-934-5470- info@elroihomecareservices.com