Your Privacy Matters
EL ROI Home Care Services deeply respects your privacy and values your trust. We handle your personal and health information carefully and securely, following strict guidelines including HIPAA compliance.
Information We Collect:
- Name, address, phone number, email address
- Medical and health history
- Financial and payment information
How We Collect Your Information:
- Intake and online forms
- Phone conversations and consultations
- Medical records (with your consent)
How Your Information is Protected:
We securely store your information using:
- Secure servers
- HIPAA-compliant software
- Secure cloud storage
How We Use and Share Your Information:
We only share your personal data as necessary for your care or legal compliance. This includes sharing information with:
- Designated caregivers
- Insurance providers
- Healthcare professionals involved in your care
- Authorized third-party billing services
We never sell, rent, or share your personal data for marketing purposes.
Your Rights to Your Information:
You can request to view, update, correct, or delete your personal information by contacting us directly at any time.
Website Cookies & Analytics:
Our website uses cookies and analytics tools (Google Analytics, Facebook Pixel, Instagram) to enhance your experience and website performance. We do not share sensitive personal data without your explicit consent.